Aqua tests and treats drinking water to reduce the chance of contamination by metals such as lead and copper, to ensure compliance with state and federal drinking water standards. Discovery how we keep your water lead-free.

Aqua tests the water at our treatment plants and schedules tap sampling and tests in potential high-risk areas to comply with the U.S. Environmental Protection Agency’s (EPA) lead and copper rule.

You can always view your community’s test results in our annual water quality reports produced for every water system we own and operate. Explore our water quality and safety standards.

• Leak Adjustment Form

Historical and current rates for QIP, VBA, Utility Assessment and Bad Debt riders

• Eastwood Manor Water System
• Kankakee Water System

RULES PERTAINING TO ELIGIBILITY FOR SERVICE, DEPOSITS, BILLING, PAYMENT, REFUNDS AND DISCONNECTION OF SERVICE

ILLINOIS COMMERCE COMMISSION

83 Ill. Adm. Code 280

Part 280, the rules and regulations of the Illinois Commerce Commission prescribing procedures governing eligibility for service, deposits, billing, payment, refunds and disconnection of service, is on file in the Commission offices and open to public inspection.

Copies of Part 280 in the Spanish language are available for inspection at the offices and online.

Any employee will direct you to the place where you may inspect a copy of Part 280 and will direct you to personnel assigned the duty of providing information about Part 280.

Copies of Part 280 may also be reviewed and/or obtained at the Commission's offices at 160 North LaSalle Street, Suite C-800, Chicago, Illinois 60601 or 527 East Capitol Avenue, Springfield, Illinois 62701 or at http://www.ilga.gov/commission/jcar/admincode/083/08300280sections.html

Illinois Application for Service

How to Read Your Bill

Aqua Illinois Part 280 Checklist

• Illinois Commerce Commission
• Illinois Environmental Protection Agency

• View the Illinois Commerce Commission Emergency Order Tariff

• Aqua Illinois Water and Sewer Service Application